Terms & Conditions

Booking Policy

Government-issued photo identification and a credit card or cash deposit to be provided at check-in as security for your stay and to cover incidental charges Base rate quoted is for 2 people only

Payment

Payment accepted by Direct Bank Deposit, Debit Card, Credit Card or Cash

Bank surcharge fee will be added to all payments via Credit Card.

Deposit Policy

All bookings will incur a prepayment charge of the first night at time of reservation and the remaining amount on day of arrival

Cancellation Policy

All cancellations will incur an administration fee equal to the pre-paid deposit

No-show Policy

In case of No Show full amount of booking will be charged

Check In Time

Arrival : 2:00pm Departure : 10:00am

Late departure is subject to prior arrangement and availability

Late arrival—please advise for key collection instructions

Extras

Child under 1 year free

Children 1 – 10 years are charged AUD 25 per night to sleep on sofa

Cot $25 per night (2 available)

High chair complimentary (pre-bookings are essential) - Dining Room

Cleaning Fee

A $250 cleaning fee will be charged to anyone who smokes in the room, or leaves room in unacceptable state

Pet Policy

We do not permit pets but do permit service dogs with supporting documentation

Group Bookings

Prices by arrangement—all rates quoted are nett

Initial estimation of rooms held without charge up to 30 days prior to checkin

Final room and guest numbers to be confirmed 30 days prior to checkin

Deposit of 30% required to be paid 30 days prior to checkin

Balance of payment in full 14 days prior to arrival